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This is a pre-order item that is on high demand. When purchasing this, please allow approximately 3 weeks for only processing the item, the shipping duration is additional. If there is no status provided in a reasonable amount of time, please contact us at email@example.com with your order number stated clearly, we will look into the status and update you. Please allow 24-48 hours to receive a response from us via e-mail. Due to any reason, if we are unable to fulfill your pre-order, we hold right to cancel and issue a refund.